Out of the box

Designer | Artist Clara Gaggero & Adrian Westaway
Year 2009

What hindered people’s regular interaction with mobile phones, we found out, was not their age, or their presumed lack of technological skills, but the clumsiness of the phone’s manuals. The poor design and encrypted terminology discouraged them from even trying to set up their mobile phones. Books, on the other hand were a very familiar and preferred way of learning new skills.